Qatar Airways
INTRODUCTION
Qatar’s flag carrier Qatar Airways Company Q.C.S.C. was established on November 22, 1993 and operates as Qatar Airways. The airline has its headquarters at the Qatar Airways Tower, Doha. The airline operates flights across Africa, Central Asia, Europe, Far East, India, Middle East, North and South America and Oceania. It is one of the world’s fastest growing airlines and is undergoing a major expansion. More than 15,000 employees work for the airline directly and through subsidiaries.

HISTORY
Qatar Airways commenced operations on January 20, 1994 months after its launch on November 22, 1993. QA leased a Boeing 767-200ER from Kuwait Airways for its operation. The airline was initially under the ownership of private members of the Royal Family of Qatar, but was re-launched under a new management team in 1997. The Qatar Government holds 50% of the shares and the rest by private investors. QA launched flights to 9 new destinations in 2010 and currently serves 95 destinations worldwide. The airline has announced to launch 5 new destinations in 2011 and the airline is expected to serve 100 destinations in 2011.

SERVICES

First Class
Passengers are offered over 6.5 feet of legroom and seats that fold into flat beds with feather duvets. Massage function and entertainment systems are equipped. The airline has planned to stop the First Class service in some of its aircrafts.

Business Class
On Boeing 777 aircraft, passengers are offered fully flat 180-degree horizontal beds in a 2-2-2 configuration on board. Passengers to some long-haul destinations have up to 172-degree recliner seats, with massage functions. Qatar Airways has planned to introduce a new fully business class cabin service. New flat-bed seats in Business Class are introduced on new Boeing 777-300ER and Boeing 777-200LR aircraft.

Economy Class
Economy class passengers have a seat pitch of up to 34 inches. On A330/A340 aircraft, passengers are offered individual seat-back TV screens.777 passengers are offered touch-screen TV’s.

IN-FLIGHT ENTERTAINMENT
Video screens are available at almost every seat. Personal televisions on every seat are available only in some aircrafts and all aircrafts are expected to have this in the coming years. On-demand IFE systems featuring movies, TV programmes, music, games, interactive maps, and a personal telephone are available in all long-haul fleet aircrafts and in some short-haul fleet aircrafts. Main screens are fit on board showing films and TV shows in short-haul aircraft fleets. PTV AVOD is fit on board all A330?s and A340?s. It is QA’s first AVOD and offers live television.

LOYALTY PROGRAMME
Frequent flyers of Qatar airways become members of the Privilege Club. The Club also has agreement with Frequent Flyer programmes of several other airlines and has tie-ups with many international hotels and car rental companies.

AWARDS
Qatar Airways is one of only seven airlines awarded 5-star rating by Skytrax. QA was awarded world’s Best Economy Class Service in 2009, 2010 by Skytrax Awards.